Standard Commencement Video

Cancellation Policy

A non-refundable deposit is required to secure any booking with Calhoun Worldwide LLC and its affiliated brands, including Calhoun Productions, Life With Calhoun, More Life, Less Noise, and Calhoun Apparel Co. No date or time is reserved until the deposit is received and confirmed in writing. All deposits are non-refundable and non-transferable. The remaining balance must be paid in full no later than three (3) calendar days prior to the scheduled booking date. Failure to remit payment by this deadline may result in cancellation at the Company’s discretion, with all payments forfeited. Services will not be rendered unless the balance is paid in full. Client cancellations made within forty-eight (48) hours of the booking or on the scheduled service date result in forfeiture of the deposit, which will not transfer to a future booking. A new deposit is required to secure any new date. All sales are final. No refunds, credits, or chargebacks will be issued for any reason, including cancellations, no-shows, dissatisfaction based on subjective preferences, or changes in availability. Rescheduling requests must be submitted more than forty-eight (48) hours in advance and are subject to availability and Company approval. The Company may reschedule services due to weather, illness, emergencies, equipment failure, venue restrictions, or other unforeseen circumstances. No refunds shall be issued. If the assigned photographer or creative professional becomes unavailable due to emergency or unforeseen circumstances, the Company may assign a comparable replacement or reschedule without liability or refund. Clients must arrive on time. A 15-minute grace period is provided; after which a $25 late fee applies. Late arrival does not extend service time. Arrival over 30 minutes late or failure to appear constitutes a no-show, and all payments are forfeited. Clients must conduct themselves in a respectful and safe manner. The Company may terminate services immediately for unsafe, abusive, disruptive behavior, or unsafe conditions, without refund. The Company is not liable for failure or delay due to force majeure events, including acts of God, extreme weather, government actions, or emergencies. Services may be rescheduled when feasible. Waitlist placement does not guarantee availability. If a waitlisted booking is accepted, all standard terms apply. This Agreement is governed by the laws of the State of Tennessee, with exclusive jurisdiction in Tennessee courts.

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